Hello Mr. Robinson!My name is Jaime.I'm not sure who to direct this call to since your customerservice lines seem to be down, but I figured if I left it with the VPof Customer Support and Quality Assurance, it would get to the rightpeople.I just wanted to breifly state how dissappointed and saddened I am thata patch allowing us to use Guitar Hero 3 guitars with Rock Band has beenstopped by your lawyers. I've been a Guitar Hero player since the gamesfirst came out, and I haven't bought GH3 yet because I wanted to makesure the PS3 guitar was going to work with Rock Band.Today I find out that it can work, but the patch to fix it is beingblocked by your company. Now I just wanted to let you guys know that you'redown at least one Guitar Hero 3 customer, and until this issue does getcleared away, you can rest assured I will not be buying any products fromActivision and I will be advising my friends to do the same.Again, sorry to take up your time, but my hope is that you canhelp get this situation squared away quickly.Thanks for your time.
vicpac;190790 said:I held off buying GH3 because I wanted to make sure it was compatible with RB for PS3. I have 2 PS2 guitar controllers already and found that only GH1 works with the Pelican adaptor which I returned which was dissapointing. After Activision stance here I won't be buying GH3. Plus I haven't played any of the other GH since I got rockband anyway. Harmonix took a hit from us for the last week+ and figures it was activision buggering up the works.Take this GH and shove it. My 2c.
Lareden;190802 said:I don't know what brand my adapter is, but it works with GH2 guitars... in fact it has a little switch on it specifically for GH2, appropriately labeled GH2. Maybe you didn't notice the switch?
Lareden;190819 said:Speaking of which... Hey HMXSean, why didn't you guys use Bluetooth for the guitar instead of that darn dongle? Bluetooth is a standard... and the preferred controller connection method for both PS3 and Wii. Was it because of the imminent PS2 version?
lhv32;190796 said:2) I'm not saying that anybody at Harmonix should do this, but if it just so happened that somebody in the office managed to alter the update script a bit, sneak it out of the office, and make it available via torrent or something, who knows?
BobsRevenge;190825 said:It was because they couldn't get the connection to be stable enough so they had to use the dongle as an alternative.
No_Skill;190828 said:Yes, you have the Pelican. It does not work with hammer ons and pull offs on GH2. Also, when you hold down a fret it does not light up on the screen.
Lareden;190851 said:Ah OK, I didn't really notice that, not being a seasoned GH player. I always strum HO/PO's cause I never really noticed the difference on GH.
dfjdejulio;190837 said:Then, if players happen to plug in a Les Paul, and it's recognized as a generic non-guitar controller, and players happen to configure it so the red fret on the Les Paul matches what the game expects a red fret to be, well...Let me add that if there was a trade-in program, where I could send in my Les Paul for credit towards a Strat, I'd participate.
Super_Chicken;190871 said:That's a decent idea, allow 6-axis support.They should have a deal, trade in a LP guitar and receive half price of a strato + $30 DLC I'd do it.
HPLabonte;190906 said:in sympathy, I will write an e-mail and boycott activision games for you guys, this is really, really ****ty customer relations.
Luveno;190902 said:The one thing that has been really suspicious about this from day 1 is that you can't use the Sixaxis to play the game. That strongly indicates that it is Harmonix doing something odd with the input and not Neversoft.
Luveno;190902 said:But I still can't help but feel that hardball is being played on both sides.The one thing that has been really suspicious about this from day 1 is that you can't use the Sixaxis to play the game. That strongly indicates that it is Harmonix doing something odd with the input and not Neversoft. Despite Harmonix's claim of the "open standard", it means nothing if they are the one's who invented it and are the only ones who are using it. From what I can see, the Les Paul looks like a standard USB controller to the PS3, whereas the Strat is clearly doing something else.
EtherDragon;190917 said:My letter to activision:"Dear Activision Customer Support,Im sending you this letter in the hope that you can forward it to the appropriate parties. Recently I purchased Guitar Hero III (GH3) for the PS3 and was excited about the music line-up and new guitar controller. My intention was to purchase various accessories and a second GH3 controller, as time and money allowed. I had hoped that I could use the GH3 controller with the upcoming title, Rock Band (RB) by Harmonix. I have just been informed in a statement by Harmonix that Atari is blocking the release of a patch to their software to allow your controller to be compatible. (http://community.rockband.com/vbforum/showthread.php?t=15440)I would like an explanation, as a purchaser of your products, why you have chosen to block a patch for a game written by another company. Until I can obtain the RB patch, I will not be purchasing any Activision accessories since it does not make fiscal sense for me to purchase two versions of the same kind of item for two different games.I cant imagine how the decision to block the patch can possibly positively impact your companys customer perception or sales. And Im writing you for an explanation so I can make informed purchase decisions for my household. Not only do I purchase titles for myself, but I purchase titles for my son who lives out of state. But your decision to block the RB patch forces me to choose between two products on his behalf and I cant, in good faith, buy something for him that wont be useable for future games.Please reconsider your decision,Sincerely,***NAME REMOVED FOR PRIVACY REASONS***Atari Customer for 25 years"
Luveno;190902 said:The one thing that has been really suspicious about this from day 1 is that you can't use the Sixaxis to play the game. That strongly indicates that it is Harmonix doing something odd with the input and not Neversoft. Despite Harmonix's claim of the "open standard", it means nothing if they are the one's who invented it and are the only ones who are using it. From what I can see, the Les Paul looks like a standard USB controller to the PS3, whereas the Strat is clearly doing something else.