Looking for Rock Band 3 Hardware?

Comments

  • cdesteycdestey Road Warrior
    edited January 2011
    maek;4245074 said:
    Dear Harmonix:

    I get rewards on Amazon.com that far outstrip Gamestop. So if Amazon doesn't have it in stock, then your friends at MadCatz get the "NO SALE" logo flashing in their face. Find a way to pick up production, because I refuse to buy from those tools at Gamestop.

    PS Gamestop actually hurts your industry through the Used game sales. Or haven't you figured that out yet?

    Amazon sells used games...
  • Mav3000Mav3000 Unsigned
    edited January 2011
    Im in the UK and have been waiting for the Rock Band 3 MIDI Pro Adaptor for months now. I was unable to get it for Christmas and now only see Game Shark carrying it in stock. When will other UK retailers be getting this item in stock?
  • dabrry0523dabrry0523 Road Warrior
    edited January 2011
    Mav3000;4251128 said:
    Im in the UK and have been waiting for the Rock Band 3 MIDI Pro Adaptor for months now. I was unable to get it for Christmas and now only see Game Shark carrying it in stock. When will other UK retailers be getting this item in stock?

    well what system are you looking for wii, and ps3 should hopefully be on their way, while the 360 ones you guys probably wont see for ages (probably this summer or not until next year by the rate madcatz is getting their product out to the consumers in the U.S.....
  • IMac007IMac007 Unsigned
    edited January 2011
    I always thought that the hardware should have been available from the beginning. Bought the Wii software 2 days after launch. Wasn't able to find the keyboard anywhere until we stumbled upon it at Best Buy (in Bellingham) in December. It is very frustrating not being able to find the hardware for this game.
  • PitzbullPitzbull Unsigned
    edited January 2011
    An absolute sham with the poor release of hardware. We are now looking at almost 6 months between release of the game and many of us who are not in USA being able to get the 360 midi pro adaptor. Due to most companies ( gameshark included) inability or unwilllingness to ship abroad amazon is our only hope and they are now saying these will not ship till March. Ludicrous situation. I hope Harmonix learns from this and never ties themselves to such a bunch of 2bit hacks again. Try using a reliable quality product manufacturer like Logitech next time.
  • BlasteroidsBlasteroids Road Warrior
    edited January 2011
    Holidays are over. So how about an update on the elusive 360 MPA for all regions? Some are now saying March in the US so does that mean another 6 months for the EU??

    Feels like it would be easier for me to get blood out of a stone.
  • firephreekfirephreek Unsigned
    edited January 2011
    I guess I'm one of the few lucky enough to have gotten my hands on a MPA...But I have to agree with the majority posters here on the board. MadCatz has not provided reliable products or service. The adapter I got had parts of the cable melted together that I had to carefully pry apart. Forget the disappointment at the fact that it's not wireless (I play drums). They did do right by refunding the shipping charges after mangling my address...but because of this shortage on adapters, I have specifically but off pre-ordering the squire. I'm worried that I'll get the squire and not be able to get the additional adapter I'll want, or worse, that there'll be something wrong with that guitar too.
  • MadCatzMadCatz MadCatz Global PR Manager
    edited January 2011
    Hi All,

    This is Jeff, Community and Marketing Manager here at Mad Catz. I'll be here posting news and updates on Alex Verrey's behalf concerning Mad Catz hardware and peripherals, and I hope to help address any concerns or questions the Rock Band Community has on our Mad Catz accessories.

    I have good news concerning the availability on the Xbox 360 MIDI PRO-Adapters that many of you have been waiting for. We expect 1,000 units to arrive to our US distribution center mid-next week, with another 3,000 to follow the next week to distribute and sell. Regular shipments of the Xbox 360 MIDI PRO-Adapters will also follow in the subsequent weeks, so Mad Catz is on schedule to release the Adaptor to our US customers by the month's end.

    Details on the initial store allocations are still pending, but I will update this post when this has been finalized.

    I hope this will help alleviate some of the concerns and frustrations over when this accessory is finally becoming available. If you have any questions or comments, please reply or feel free to send me a private message through the forums messenger.
  • BlasteroidsBlasteroids Road Warrior
    edited January 2011
    Hello Jeff,

    I hope Alex is well. Hopefully he did not quit or has had a nervous breakdown due to the "pressure" he was under from all the MadCatz business divisions that he has to deal with, since he likes to tell us how much work he has.

    Anyway, it is nice that the US market is getting some units in their distribution channels. I am sure those in the US are very thankful for this news. So how about the EU market? Are we going to have to wait much longer? Do you know what allocation of units we are expected to get, or even when we are likely to see even 1 unit this side of the pond?

    Kind Regards,

    -Blasteroids
  • MadCatzMadCatz MadCatz Global PR Manager
    edited January 2011
    Blasteroids;4252799 said:
    Hello Jeff,

    I hope Alex is well. Hopefully he did not quit or has had a nervous breakdown due to the "pressure" he was under from all the MadCatz business divisions that he has to deal with, since he likes to tell us how much work he has.

    Anyway, it is nice that the US market is getting some units in their distribution channels. I am sure those in the US are very thankful for this news. So how about the EU market? Are we going to have to wait much longer? Do you know what allocation of units we are expected to get, or even when we are likely to see even 1 unit this side of the pond?

    Kind Regards,

    -Blasteroids

    Hi Blasteroids,

    Alex is doing fine, but with the workload he has, he's unable to speak with the RB community as much as he would like, which is why I'll be helping out moving forward.

    To address your question, I currently have no visibility into stock allocations for the European territorities, but I can investigate this with our counterparts across the pond and try to obtain better dates as to when the adaptor will become available there. I'll post an update when I can get this information. My apologies on the lack of information in the meantime... :(
  • reweissreweiss Unsigned
    edited January 2011
    MadCatz;4252781 said:
    Hi All,

    This is Jeff, Community and Marketing Manager here at Mad Catz. I'll be here posting news and updates on Alex Verrey's behalf concerning Mad Catz hardware and peripherals, and I hope to help address any concerns or questions the Rock Band Community has on our Mad Catz accessories.

    I have good news concerning the availability on the Xbox 360 MIDI PRO-Adapters that many of you have been waiting for. We expect 1,000 units to arrive to our US distribution center mid-next week, with another 3,000 to follow the next week to distribute and sell. Regular shipments of the Xbox 360 MIDI PRO-Adapters will also follow in the subsequent weeks, so Mad Catz is on schedule to release the Adaptor to our US customers by the month's end.

    Details on the initial store allocations are still pending, but I will update this post when this has been finalized.

    I hope this will help alleviate some of the concerns and frustrations over when this accessory is finally becoming available. If you have any questions or comments, please reply or feel free to send me a private message through the forums messenger.

    Thank you Jeff.

    Right now Amazon is still showing the status of my XBox Pro Adapter order shipping March 3rd. Any idea when your vendors will know about the new dates?
  • MadCatzMadCatz MadCatz Global PR Manager
    edited January 2011
    reweiss;4252903 said:
    Thank you Jeff.

    Right now Amazon is still showing the status of my XBox Pro Adapter order shipping March 3rd. Any idea when your vendors will know about the new dates?

    Mad Catz is still determining the exact allocations to our vendors and distributors, so it's no surprise that ship dates have remained unchanged on their sites. Once the allocations are finalized, I'm certain those vendors will have more accurate dates to give you. I'm hoping to give you all an update on the vendor allocations once this is determined.
  • maek314maek314 Unsigned
    edited January 2011
    alexuconn57;4245593 said:
    To Alex of MadCatz,

    I was wondering if you had any information on when non faulty pro drum kits will be available to the masses. I received one for x-mas and all three cymbals double hit. I then called madcatz customer support and they said that it was a singular "bad batch" and want me to pay to ship it to madcatz even though it is madcatz fault. If you want your image to change, start with better customer service on warranties. Back when rockband took care of warranty stuff, I never had to pay for shipping.

    Wow...a "singular bad batch." Must be a PRETTY BIG BAD BATCH then. I had ONE bad cymbal out of three that I needed to get replaced. Must have been PART of that bad batch. Or maybe part of a singular instance of POOR QUALITY CONTROL
  • alexuconn57alexuconn57 Unsigned
    edited January 2011
    Jeff,

    Can you please let us know when non faulty drums will hit stores? I know the majority of the focus is on the adapters, but for all the drummers out there, we are feeling slighted here.

    Thanks
  • wickedbadzwickedbadz Banned
    edited January 2011
    More smoke up our butts off Madcatz....can't you people be honest once? Just admit you don't got a clue where the adapters are or when they'll be released because your company totally blew this all. Lying to us makes it worse, tell us the truth we can handle it.

    First Alex said "We don't want to release something that's not perfect"
    Then it changed to we're waiting on a shipment right now.
    Now it's we'll look into this and let you know.

    You've had a year to make these items....wtf is the holdup here? Aren't the 12yo's working enough hours in China for ya's or what?
  • bjyaritzbjyaritz Road Warrior
    edited January 2011
    Just tried to order a MIDI adaptor from best buy since I already have my Squire on order from them. It says that its only available for in-store pick up and no stores in the whole metropolitan area or Minneapolis and Saint Paul, MN have any convertors. Dissapointing. I just hope they make it available before my Fender strat arrives.
  • BlasteroidsBlasteroids Road Warrior
    edited January 2011
    MadCatz;4252839 said:
    *snip* better dates as to when the adaptor will become available there. I'll post an update when I can get this information. My apologies on the lack of information in the meantime... :(

    Thank you for taking the time to respond. If you can give us any information, then that would be a vast improvement that the GameShark UK Helpline and e-mail support. The only thing people who managed to get a reply/answer have got is "We do not know, check website for latest information.", which is pretty unprofessional for a company that relies on sales.

    Hopefully you can help.
  • DeinBaerDeinBaer Opening Act
    edited January 2011
    wickedbadz;4253393 said:
    Just admit you don't got a clue where the adapters are.

    I guess the gear is shipped via container and ship transport. It would be interesting to know if such cargos can be tracked by customers.

    Probably causes for delay might be
    - engine failures
    - strikes
    - Somali pirates with a weakness for music gaming
  • DeinBaerDeinBaer Opening Act
    edited January 2011
    Blasteroids;4252799 said:

    I hope Alex is well. Hopefully he did not quit or has had a nervous breakdown due to the "pressure" he was under from all the MadCatz business divisions that he has to deal with, since he likes to tell us how much work he has.

    Meanie!
  • DeinBaerDeinBaer Opening Act
    edited January 2011
    Hi Jeff,

    thanks for joining!
  • DeinBaerDeinBaer Opening Act
    edited January 2011
    Blasteroids;4253533 said:
    that would be a vast improvement that the GameShark UK Helpline and e-mail support.

    I called the German distributor Saitek around RB3 launch date and was indeed surprised to get redirected to my vendor amazon.de for more information.

    Well, the phone talk began with me explaining them what funky peripherals they are supposed to sell very soon, so I expected not too much from the rest of the talk anyway. :)
  • PlexShawPlexShaw Opening Act
    edited January 2011
    DeinBaer;4253561 said:
    I guess the gear is shipped via container and ship transport. It would be interesting to know if such cargos can be tracked by customers.

    Probably causes for delay might be
    - engine failures
    - strikes
    - Somali pirates with a weakness for music gaming

    Or Space Monkeys. Never underestimate them or their super powers.
  • edited January 2011
    wickedbadz;4253393 said:
    More smoke up our butts off Madcatz....can't you people be honest once? Just admit you don't got a clue where the adapters are or when they'll be released because your company totally blew this all. Lying to us makes it worse, tell us the truth we can handle it.
    When someone from MadCatz takes the time to come to the forums on our invitation, as a response to the requests of the community, the absolute least you can do is show them some measure of respect for taking the requests of the community seriously.

    You may not like the answers that they give, but please respect the fact that they're making the effort to come here and not call them liars when they post in attempt to help. It's honestly not going to encourage them to post any more frequently or more openly. They'll post when they are able, provide shipping estimates and quantities when they are able and they'll do so because they obviously want you to get your hands on this awesome new hardware they've put together and because they have no good reason to lie to you.
  • DeinBaerDeinBaer Opening Act
    edited January 2011
    hmxhenry;4253701 said:
    When someone from MadCatz takes the time to come to the forums on our invitation, as a response to the requests of the community, the absolute least you can do is show them some measure of respect for taking the requests of the community seriously.

    I agree completely.
    Please don't misuse your hiding behind an alias (me included) to take out the flame thrower. Stay constructive. Humor is fine as well to deal with the situation.
  • magicfrmagicfr Unsigned
    edited January 2011
    Hello,

    Just a few word to say that in France ( Europe ) we can't find the midi adapter pro for X360 anywhere....

    Cheers
  • ZechmanZechman Rising Star
    edited January 2011
    Today I got an email from Amazon telling me that my MPA360 ordered on October 9 is estimated to arrive between 3/7/11 and 3/11/11.

    --Dwayne
  • twilight klaastwilight klaas Opening Act
    edited January 2011
    Zechman;4254298 said:
    Today I got an email from Amazon telling me that my MPA360 ordered on October 9 is estimated to arrive between 3/7/11 and 3/11/11.

    --Dwayne

    I got the same update yesterday. Hopefully it will ship sooner than that! Or we'll have our guitars and not be able to play them with the game, lame. I think Jeff said he'll update shipping info next week so there is hope...
    I ordered the silly thing back in October.
  • bobsyerunclebobsyeruncle Unsigned
    edited January 2011
    Heh. I got my PS3 MIDI pro adapter just yesterday from Amazon (another vendor actually shipped it). I haven't seen it in the stores, yet. :) I got the other peripherals from Best Buy a week before Christmas.
  • dabrry0523dabrry0523 Road Warrior
    edited January 2011
    magicfr;4254259 said:
    Hello,

    Just a few word to say that in France ( Europe ) we can't find the midi adapter pro for X360 anywhere....

    Cheers

    yea dont expect them for 6 months to a year...... the U.S. hasn't even gotten a big enough supply to take care of most pre-orders, so you guys will be waiting for ever........
  • dabrry0523dabrry0523 Road Warrior
    edited January 2011
    magicfr;4254259 said:
    Hello,

    Just a few word to say that in France ( Europe ) we can't find the midi adapter pro for X360 anywhere....

    Cheers

    yea dont expect them for 6 months to a year...... the U.S. hasn't even gotten a big enough supply to take care of most pre-orders, so you guys will be waiting for ever........
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