MadCatz;4252781 said:Hi All,This is Jeff, Community and Marketing Manager here at Mad Catz. I'll be here posting news and updates on Alex Verrey's behalf concerning Mad Catz hardware and peripherals, and I hope to help address any concerns or questions the Rock Band Community has on our Mad Catz accessories.I have good news concerning the availability on the Xbox 360 MIDI PRO-Adapters that many of you have been waiting for. We expect 1,000 units to arrive to our US distribution center mid-next week, with another 3,000 to follow the next week to distribute and sell. Regular shipments of the Xbox 360 MIDI PRO-Adapters will also follow in the subsequent weeks, so Mad Catz is on schedule to release the Adaptor to our US customers by the month's end. Details on the initial store allocations are still pending, but I will update this post when this has been finalized. I hope this will help alleviate some of the concerns and frustrations over when this accessory is finally becoming available. If you have any questions or comments, please reply or feel free to send me a private message through the forums messenger.
reweiss;4252903 said:Thank you Jeff.Right now Amazon is still showing the status of my XBox Pro Adapter order shipping March 3rd. Any idea when your vendors will know about the new dates?
alexuconn57;4245593 said:To Alex of MadCatz,I was wondering if you had any information on when non faulty pro drum kits will be available to the masses. I received one for x-mas and all three cymbals double hit. I then called madcatz customer support and they said that it was a singular "bad batch" and want me to pay to ship it to madcatz even though it is madcatz fault. If you want your image to change, start with better customer service on warranties. Back when rockband took care of warranty stuff, I never had to pay for shipping.
MadCatz;4252839 said: *snip* better dates as to when the adaptor will become available there. I'll post an update when I can get this information. My apologies on the lack of information in the meantime...
wickedbadz;4253393 said:Just admit you don't got a clue where the adapters are.
Blasteroids;4252799 said:I hope Alex is well. Hopefully he did not quit or has had a nervous breakdown due to the "pressure" he was under from all the MadCatz business divisions that he has to deal with, since he likes to tell us how much work he has.
Blasteroids;4253533 said:that would be a vast improvement that the GameShark UK Helpline and e-mail support.
DeinBaer;4253561 said:I guess the gear is shipped via container and ship transport. It would be interesting to know if such cargos can be tracked by customers.Probably causes for delay might be - engine failures- strikes- Somali pirates with a weakness for music gaming
wickedbadz;4253393 said:More smoke up our butts off Madcatz....can't you people be honest once? Just admit you don't got a clue where the adapters are or when they'll be released because your company totally blew this all. Lying to us makes it worse, tell us the truth we can handle it.
hmxhenry;4253701 said:When someone from MadCatz takes the time to come to the forums on our invitation, as a response to the requests of the community, the absolute least you can do is show them some measure of respect for taking the requests of the community seriously.
Zechman;4254298 said:Today I got an email from Amazon telling me that my MPA360 ordered on October 9 is estimated to arrive between 3/7/11 and 3/11/11.--Dwayne
magicfr;4254259 said:Hello,Just a few word to say that in France ( Europe ) we can't find the midi adapter pro for X360 anywhere....Cheers
MadCatz;4252839 said:I can investigate this with our counterparts across the pond and try to obtain better dates as to when the adaptor will become available there. I'll post an update when I can get this information. My apologies on the lack of information in the meantime...
wickedbadz;4256390 said:I'll tell you the answer when the items are coming 4 to 6 months after release of the game, if you're lucky. Nice job Harmonix and Madcatz. Both failures. Harmonix should be sued for advertising a game with items that aren't even being produced or available to people and Madcatz sued for botching this entire thing.Good luck selling Rock Band 4, you won't sell 12 copies after all these issues. Hardware is only half of it, the game has thousands of bugs which are unaddressed or corrected. It's obvious Harmonix has gone down the drain. I sorta figured they had when Madcatz was announced for making the instruments, well lack of instruments I should say.Madcatz doesn't care and it's obvious Harmonix doesn't give a crap either after HMXHenry's post defending a failing company and acting like it's not big deal. I guess to him it's not, he has items to play the game so why should he care how we all feel.Madcatz has this huge announcement on their website about RB3 items in stock. It's a few weeks old, the MIDI Adapter for Xbox360 has never been in stock there. More lies....nothing but lies off both companies.....great PR!!! Keep up the good work, piss off the customers and keep BS'n them. When you guys running for President or Congress you'd fit right in.
princessjessa13;4256781 said:Hey, does anyone know about the availability of the Squier pro-guitar controller in Canada? We have a Best Buy here, but they don't seem to be running with the same deals as the American one.
Blasteroids;4257079 said:Guess I should now keep an eye on Amazon.com and place an international order when they appear in stock, since it looks like the only way of me getting hold of one
MadCatz;4257295 said:European allocations are still being finalized, so I must apologize on the lack of information on this matter. Mad Catz is working to coordinate the new MIDI productions and shipments with European vendors, so I'll pass along that information as soon as I get the confirmations.