Heads Up: Known Issues for Dance Central Spotlight
HMXJessaBrez
HMX Dev
Last updated: 9/4 at 10:35pm ET
Hey everyone! We wanted to give you guys a heads up about known issues that will affect Dance Central Spotlight when it launches and that we're hoping to get fixed as soon as possible.
Song Pack redownloads issue
If you previously purchased any Song Packs of downloadable content for the earlier Dance Central games, you won't be given the option to redownload for free the songs that are available from those packs when the game launches. Instead it will not show that you own those songs that were part of a Song Pack and will present you with the option to buy them, like any other song. This is not intended functionality, and we hope to have the issue resolved a.s.a.p. so you can redownload those songs you already purchased! Please double check your purchase records to make sure you aren't accidentally re-buying content you already own when buying new content.
This issue does not impact any single songs you have already purchased as DLC. Those you should be able to redownload without issue as soon as the game launches and they're available in the store.
We'll update this thread as soon as we have more information, with either an all-clear or an anticipated fix date. Once we've confirmed all launch-day DLC, we'll also update this thread with a list of those songs that you might have already purchased as part of a song pack.
Truly sorry about the inconvenience, and we hope to have this fixed as quickly as we can!
Updated 9/1:
Additional known issues for Dance Central Spotlight:
Dance Central Spotlight will not start / crashes back to the dash
Some users that set up their console profile on an earlier version of the operating system may have trouble launching Dance Central Spotlight.We are actively working on a fix that will address this problem in a future title update. To enjoy Dance Central Spotlight before this update, simply changing your profile picture to a different picture will fix the issue.
To change your profile picture:
1) Sign into the profile you want to use with Dance Central Spotlight.
2) Select profile pane (column on the left).
3) Select "My Profile".
4) Select "Customize" > Select "Change Gamerpic".
5) Select a different Gamerpic.
6) Launch Dance Central Spotlight
7) After successful launch you can change back to your original profile picture.
UPDATE 9/4 at 10:30pm: The fix has been deployed. Your Xbox One should prompt you to download and install the update. This should fix the crash issue described above. Please let us know if that is not the case.
Five Legacy DLC Songs Delayed
The following five DLC songs are delayed and will not be available to purchase or re-download on launch day. We will resolve this as soon as possible.
Song packs were showing incorrect pricing when Dance Central Spotlight went live. There is a fix in place and the prices should reflect the correct price soon.
Lady Gaga Dance Pack 01 Issues
Some users have been unable to find and/or download Lady Gaga Dance Pack 01. There is a fix in place and you should be able to access this content within a few hours.
Updated 9/2:
"All of Me" Issue
A few users have reported that buying "All of Me" will actually result in Paramore's "Ain't It Fun." A fix has been released. You should be able to delete and redownload the song to access the correct content.
"Problem" not available in the store
A fix has been released and you should be able to purchase this song now.
We appreciate your patience while we sort out these launch day issues. We'll keep this thread updated as we have resolutions.
Happy dancing!
Hey everyone! We wanted to give you guys a heads up about known issues that will affect Dance Central Spotlight when it launches and that we're hoping to get fixed as soon as possible.
Song Pack redownloads issue
If you previously purchased any Song Packs of downloadable content for the earlier Dance Central games, you won't be given the option to redownload for free the songs that are available from those packs when the game launches. Instead it will not show that you own those songs that were part of a Song Pack and will present you with the option to buy them, like any other song. This is not intended functionality, and we hope to have the issue resolved a.s.a.p. so you can redownload those songs you already purchased! Please double check your purchase records to make sure you aren't accidentally re-buying content you already own when buying new content.
This issue does not impact any single songs you have already purchased as DLC. Those you should be able to redownload without issue as soon as the game launches and they're available in the store.
We'll update this thread as soon as we have more information, with either an all-clear or an anticipated fix date. Once we've confirmed all launch-day DLC, we'll also update this thread with a list of those songs that you might have already purchased as part of a song pack.
Truly sorry about the inconvenience, and we hope to have this fixed as quickly as we can!
Updated 9/1:
Additional known issues for Dance Central Spotlight:
Dance Central Spotlight will not start / crashes back to the dash
Some users that set up their console profile on an earlier version of the operating system may have trouble launching Dance Central Spotlight.
To change your profile picture:
1) Sign into the profile you want to use with Dance Central Spotlight.
2) Select profile pane (column on the left).
3) Select "My Profile".
4) Select "Customize" > Select "Change Gamerpic".
5) Select a different Gamerpic.
6) Launch Dance Central Spotlight
7) After successful launch you can change back to your original profile picture.
UPDATE 9/4 at 10:30pm: The fix has been deployed. Your Xbox One should prompt you to download and install the update. This should fix the crash issue described above. Please let us know if that is not the case.
Five Legacy DLC Songs Delayed
The following five DLC songs are delayed and will not be available to purchase or re-download on launch day. We will resolve this as soon as possible.
- Girls & Boys – Blur
- Heard ‘Em All – Amerie
- Weapon of Choice – Fatboy Slim
- Because of You – Ne-Yo
- Temperature – Sean Paul
Song packs were showing incorrect pricing when Dance Central Spotlight went live. There is a fix in place and the prices should reflect the correct price soon.
Lady Gaga Dance Pack 01 Issues
Some users have been unable to find and/or download Lady Gaga Dance Pack 01. There is a fix in place and you should be able to access this content within a few hours.
Updated 9/2:
"All of Me" Issue
A few users have reported that buying "All of Me" will actually result in Paramore's "Ain't It Fun." A fix has been released. You should be able to delete and redownload the song to access the correct content.
"Problem" not available in the store
A fix has been released and you should be able to purchase this song now.
We appreciate your patience while we sort out these launch day issues. We'll keep this thread updated as we have resolutions.
Happy dancing!
2
Comments
My body is ready!
Edit:
Additionally, if I load the game with another profile and make it to the main menu, then sign out and sign in with my profile, the game locks up with the classic software lock/crash noise repeated until the game quits to Xbox Home. Hopefully, this is the case of downloading the game too soon and all will work tomorrow.
My Kinect setup is ok.
Edit: must download a song like Summer but Calvis Harris it unlocks the serious routine after the 1st play.
Unless I'm reading it wrong, I'm supposed to see a list of the older DLC from previous games instead of just the completely new DLC. Is this supposed to include the DLCs I did of the entire games for Dance Central 1 and 2? Regardless, I'm not getting a list of any of previous DLC. Out of curiosity, does that mean there should be some place to enter the code I have on the back of the instructions from Dance Central 3?
In case this matters, I had to do the avatar update in order to avoid the black screen of death after the Harmonix logo. I did not update the second player's avatar, though.
Thanks.
I know that the packs are messed up, but are there issues with the individual songs too?