Connection Issues w/ Android Phone

edited December 2017 in DropMix
Having an issue connectiong my Samsung Galaxy Express Prime SM-J320A (Android 6.0.1 OS) to Dropmix. I follow all the instructions on the Help FAQ within the app and no luck. Dropmix just won't connect to my phone. Also when I have the app open, the "!" icon is white, but when I press the Dropmix button the "I" icon turns red as if my phone is connected somehow but the app is saying I still need to connect. Any solutions?

Comments

  • I had to add the Board as a Trusted device before it would properly connect to my Droid Turbo. The option popped up (briefly) in the background while trying to connect through the DM app. Goodluck.
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